PLEASE SIGN UP TO RECIEVE THE ZOOM LINK VIA YOUR MEMBER’S EMAIL.

FAQ

• How do I get the Zoom Link?

  After booking your event you’ll receive an automatic confirmation email that contains your unique Zoom link. Please check your inbox (and spam folder, just in case) for this email.

  You will also receive a reminder email 48 hours before the event and one hour before.

  You do not need a Zoom account to join. On the day of the event, simply click the Zoom link in your confirmation email. This will open the Zoom app or website, where you’ll be able to join the event. Be sure to log in a few minutes early to make sure everything is set up!

• How do I access Handouts?

  Handouts, if provided, will be shared with you via a link in both your confirmation and reminder emails. The link will direct you to a folder in Google Drive where you can download the materials. To download the handouts:

  1. Click the link in your email to access the folder.

  2. Once in the folder, find the documents listed.

  3. Click on the document you want to download and look for the "Download" option (usually in the top-right corner of the screen).

  4. Select Download, and the file will be saved to your device.

  5. Any handouts made available after the event will be added to this folder.

  We strive to provide handouts for each event that it is appropriate for, but please note that some speakers may not provide them. If handouts are available, they will be uploaded to the folder at least 48 hours before the event. Be sure to check the folder ahead of time to ensure you have everything you need!

• Can I reschedule or cancel?

  Yes, you can reschedule your booking through the confirmation email. Just click the "Reschedule" link and choose a new time. Please note that rescheduling is subject to availability.

  To cancel your booking, simply follow the link in your confirmation email and you’ll find an option to cancel your appointment. Cancellations and refunds are only available before the event starts.

• What should I do if I experience technical difficulties on the day of the event?

  If you’re having trouble joining the event, first try checking your internet connection or restarting your Zoom app. If issues persist, please contact us and we’ll try to help troubleshoot or provide an alternative solution. The workshop leaders email will be in the reminder emails.